Manage Payment Forms

The ‘Manage Payment Forms’ feature in the Finance Management module of Retention CRM allows Associations, Chambers of Commerce and Nonprofits to create, manage, and track online payment forms specific to their campaigns. These forms can be customized to collect information, set payment options, and integrate with payment processors.

General Functionality of the ‘Manage Payment Forms’ Feature

• Find Payment Forms: This search bar allows you to filter existing payment forms by title or keyword.
• Financial Types: Here you can define categories for your donations (e.g., Donation, Membership Dues, Scholarship Fund). These are used on the Payment Form and reports.
• Predefined Financial Types: Retention CRM offers pre-configured options like Advocacy Fund, Campaign Payments, Event Fees (with variations), Member Dues, Merchandise, Research Grant, and Scholarship Fund.
• Campaigns: This section allows you to link payment forms to specific fundraising campaigns for better organization and reporting.

Actions:

• Add a Payment Form: This button lets you create a new online donation form.
• Manage Personal Campaign Pages: This option allows individual users to create their own pages that contains payment forms within certain parameters for various purposes like accepting donations from family and friends, getting the word out to other potential donors in their social circle, and ultimately helping in organization’s fundraising efforts.

Using the ‘Manage Payment Forms’ Feature in Association Management

Let’s see how a nursing association can utilize ‘Manage Payment Forms’:

• Financial Types: They can create specific financial types like “Continuing Education Scholarship,” “Annual Membership Dues,” or “Campaign for New Scrubs.”
• Payment Forms:
  • General Donation Form: This form can have the “Donation” financial type and accept general payments to support the association’s work.
  • Continuing Education Scholarship Form: This form can use the “Continuing Education Scholarship” financial type and allow donors to specify their payment goes towards scholarships.
  • Membership Sign-up Form: This form can use the “Member Dues” financial type and offer various membership levels with corresponding benefits.
• Campaigns: The association can create specific campaigns (e.g., “Campaign for New Scrubs”) and link relevant payment forms to them for targeted fundraising.

Example Payment Form Details:

• Title: Support Our Nurses – Continuing Education Scholarship Fund
• ID: (Automatically generated by Retention CRM)
• Enabled?: Yes (to make the form live)
• Campaign: Campaign for Nurse Education Advancement (linked campaign)

Additional Notes:

• You can customize the payment form to collect additional information from members or donors, such as their area of nursing practice or preferred method of communication.
• Retention CRM allows setting suggested payment amounts or offering recurring fee/payment/donation options.
• Thank-you emails and receipts can be automatically sent upon payment completion.

More Use Cases for Associations

Tiered Membership with Online Sign-up

An association wants to offer different membership levels (e.g., Basic, Premium, Patron) with varying benefits (e.g., access to exclusive content, discounts on events).

• Create a “Membership Dues” financial type with different options corresponding to each membership level.
• Design a Payment Form using the “Membership Dues” financial type.
• On the page, clearly outline the benefits associated with each membership level.
• Integrate a payment processor for online sign-up and fee collection.

Event Registration with Fee Collection

An association wants to manage online registration and fee collection for an upcoming conference or workshop.

• Create an “Event Fees” financial type (Retention CRM offers variations like individual fees, family fees etc.).
• Design a Payment Form using the chosen “Event Fees” financial type.
• Include details about the event (date, time, location) and speaker information.
• Set the desired registration fee.

Membership Renewal with Reminders and Incentives

An association wants to automate membership renewal reminders and offer incentives for early renewal.

• Set expiry dates for different membership levels.
• Utilize ‘Email’ within Retention CRM to send automated email reminders before membership expiration.
• Design a Payment Form specifically for membership renewal with the “Member Dues” financial type.
• Offer an early renewal discount through the Payment Form.

By effectively using ‘Manage Payment Forms’, Associations, Chambers of Commerce and Nonprofit organizations can streamline online fundraising efforts, categorize payments/incoming funds efficiently, and track campaign progress for better decision-making.